The Role of the Cultural Match of Customer and Employee for the Service Satisfaction of Immigrants

Author(s)

Milena Micevski, Christina Sichtmann, Sabine Artner

Organisation(s)

Department of Accounting, Innovation and Strategy

Publication date

2017

Peer reviewed

Yes

Austrian Fields of Science 2012

502052 Business administration, 502020 Market research

Keywords

Portal url

https://ucris.univie.ac.at/portal/en/publications/the-role-of-the-cultural-match-of-customer-and-employee-for-the-service-satisfaction-of-immigrants(6346d03b-6ea0-434b-a3ae-c59ffafc61d6).html