Measuring Product Commoditization: Scale Development

Author(s)
Udo Wagner, Fernanda Sepúlveda Simon, Margit Enke
Abstract

Commoditization refers to the process by which a product or service becomes standardized and interchangeable with similar products or services on the market, resulting in a reduction of its perceived value and a focus on price competition. The extant literature lacks a validated scale to assess product commoditization from a consumer perspective. The current research conceptualizes the construct of product commoditization and develops a self-assessment scale that evaluates commoditization as expressed by the four dimensions of brand importance, ease of switching, price sensitivity, and product homogeneity. Four studies using multiple methods confirm the reliability and validity of the product-commoditization construct.

Organisation(s)
Department of Marketing and International Business
External organisation(s)
MODUL University Vienna, Technische Universität Bergakademie Freiberg
Journal
Marketing ZFP - Journal of Research and Management
Volume
45
Pages
3-13
No. of pages
11
ISSN
0344-1369
DOI
https://doi.org/10.15358/0344-1369-2023-4-3
Publication date
06-2023
Peer reviewed
Yes
Austrian Fields of Science 2012
502019 Marketing
Keywords
ASJC Scopus subject areas
Marketing, Social Psychology
Portal url
https://ucrisportal.univie.ac.at/en/publications/measuring-product-commoditization-scale-development(f55dcc75-6cab-4fab-8e5d-78ecbc09475d).html