Applying Reactance Theory to Study Consumer Responses to COVID Restrictions: A Note on Model Specification

Author(s)
Michela Matarazzo, Adamantios Diamantopoulos
Abstract

Purpose
The purpose of the study is to highlight the relevance of reactance theory for modeling consumer responses to COVID restrictions. The study also aims to critically evaluate the appropriateness of the most established reactance model (the intertwined model) for studying reactance specifically in relation to freedom threats arising from measures aimed at combatting the spread of the pandemic.

Design/methodology/approach
Following a conceptual analysis of the intertwined model of reactance, structural equation modeling is applied to Rain's (2013) meta-analytic data to compare the model to alternative model specifications.

Findings
The analysis reveals both conceptual and statistical shortcomings of the intertwined model of reactance in its current/traditional form. It also draws attention to other model specifications that provide just as good statistical fit and offer promising alternative ways of modeling reactance in a COVID context.

Originality/value
The study is the first attempt to explicitly discuss conceptual and statistical problems associated with the most widely accepted model of reactance, illustrate these issues with specific reference to consumer reactions to COVID restrictions, identify alternative promising model specifications and suggest a respecification of the intertwined model.

Organisation(s)
Department of Marketing and International Business
External organisation(s)
Università degli Studi „Guglielmo Marconi“
Journal
International Marketing Review
Volume
40
Pages
894-905
No. of pages
12
ISSN
0265-1335
DOI
https://doi.org/10.1108/IMR-12-2021-0370
Publication date
05-2022
Peer reviewed
Yes
Austrian Fields of Science 2012
502019 Marketing
Keywords
ASJC Scopus subject areas
Marketing, Business and International Management
Portal url
https://ucrisportal.univie.ac.at/en/publications/aed96004-f182-486a-b643-3b2eab9ef845