Does an Employee’s Accent Impact Customer Participation in Services?
- Author(s)
- David Bourdin, Christina Sichtmann
- Organisation(s)
- Department of Marketing and International Business
- Publication date
- 2020
- Peer reviewed
- Yes
- Austrian Fields of Science 2012
- 502052 Business administration, 502020 Market research
- Keywords
- Portal url
- https://ucrisportal.univie.ac.at/en/publications/does-an-employees-accent-impact-customer-participation-in-services(a83494bc-30d2-4b8b-a5f5-fa4e69ecdce3).html