Does an Employee’s Accent Impact Customer Participation in Services?

Author(s)
David Bourdin, Christina Sichtmann
Organisation(s)
Department of Marketing and International Business
Publication date
2020
Peer reviewed
Yes
Austrian Fields of Science 2012
502052 Business administration, 502020 Market research
Keywords
Portal url
https://ucrisportal.univie.ac.at/en/publications/does-an-employees-accent-impact-customer-participation-in-services(a83494bc-30d2-4b8b-a5f5-fa4e69ecdce3).html