Beyond Words: The Relationship between Salespeople’s Facial Expressions and Customer Impressions – An Experimental Study

Author(s)

Sandra Pauser, Udo Wagner

Organisation(s)

Department of Marketing and International Business

Publication date

2020

Peer reviewed

Yes

Austrian Fields of Science 2012

502020 Market research

Keywords

Portal url

https://ucrisportal.univie.ac.at/en/publications/beyond-words-the-relationship-between-salespeoples-facial-expressions-and-customer-impressions--an-experimental-study(8b26ec98-1630-4a9d-b3a1-cba5b52cb2bd).html