Does It Matter Who You Are or What You Do? Immigrant Customers’ Cultural and Behavioural Attributions of Service Quality

Author(s)

Christina Sichtmann, Milena Micevski, Sabine Artner

Organisation(s)

Department of Accounting, Innovation and Strategy

Publication date

2017

Peer reviewed

Yes

Austrian Fields of Science 2012

502052 Business administration, 502019 Marketing

Keywords

Portal url

https://ucrisportal.univie.ac.at/en/publications/does-it-matter-who-you-are-or-what-you-do-immigrant-customers-cultural-and-behavioural-attributions-of-service-quality(46c3dce9-0883-42b7-b703-9a1f4662f60f).html