The Social Cost of Algorithmic Management

Author(s)
Armin Granulo, Sara Caprioli, Christoph Fuchs, Stefano Puntoni
Abstract

To achieve efficiencies and reduce costs, more and more companies are managing their employees by algorithm. In this article, the authors present some of the first research findings concerning the effects of algorithmic management on workplace dynamics. One important finding is that employees managed by algorithms are less likely than colleagues managed by people to help others. The authors conclude with suggestions for how companies who want to use algorithmic management can mitigate its negative effects.

Organisation(s)
Department of Marketing and International Business
External organisation(s)
Technische Universität München, Erasmus University Rotterdam
Journal
Harvard Business Review
ISSN
0017-8012
Publication date
02-2024
Peer reviewed
Yes
Austrian Fields of Science 2012
502054 Entrepreneurship
Keywords
Portal url
https://ucrisportal.univie.ac.at/en/publications/18dd17e5-6dc1-4c05-b058-1078bf6e4c8e