Mobile Payment – Classic Approaches to Promote Consumer Adoption

Autor(en)
Philip Reiting, Andreas Mladenow, Christine Strauss, Gabriele Kotsis
Abstrakt

The development and diffusion of smartphones has led to many new trends, among them a new payment solution in the form of mobile payment. This paper places its focus on factors influencing consumer adoption of mobile payment. The basis for this is often the technology acceptance model and unified theory of acceptance and use of technology. Several factors including perceived ease of use, perceived usefulness, performance expectancy and social influence were found to influence primary adoption while a compelling user experience, usability and enjoyment were found to be a main driver of long-term usage.

Organisation(en)
Institut für Marketing und International Business
Externe Organisation(en)
Johannes Kepler Universität Linz
Seiten
84-93
Anzahl der Seiten
10
DOI
https://doi.org/10.1145/3428690.3429182
Publikationsdatum
2020
Peer-reviewed
Ja
ÖFOS 2012
502052 Betriebswirtschaftslehre, 502050 Wirtschaftsinformatik
Schlagwörter
ASJC Scopus Sachgebiete
Software, Human-computer interaction, Computer Vision and Pattern Recognition, Computer Networks and Communications
Link zum Portal
https://ucrisportal.univie.ac.at/de/publications/mobile-payment--classic-approaches-to-promote-consumer-adoption(51f2eaef-02ff-41cb-84ce-46e9c0bccf23).html