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Dewsnap, B., Micevski, M., Cadogan, J., & Kadic-Maglajlic, S. (2020). Flexibility in Marketing & Sales Interfacing Processes. Industrial Marketing Management, 91(November), 285-300. https://doi.org/10.1016/j.indmarman.2020.09.005
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Bourdin, D., & Sichtmann, C. (2020). The Direct, Indirect, and Conditional Effects of a Foreign Employee's Accent on Customer Participation in Services. in Proceedings of the Global Marketing Conference at Seoul (Band November 2020, S. 473-484) https://doi.org/10.15444/GMC2020.04.07.01
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Schleef, M., Steinlechner, J., Stummer, C., & Strauss, C. (2020). Cooperation Between Performance and Innovation Engine: An Exploratory Study of Digital Innovation Labs in Family Business. in Y. Luo (Hrsg.), Cooperative Design, Visualization, and Engineering: CDVE 2020 (Band 12341, S. 249-259). Springer. Lecture Notes in Computer Science https://doi.org/10.1007/978-3-030-60816-3_28
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