Consumer Xenocentrism and “Irrational” Consumer Behavior

Autor(en)
Adamantios Diamantopoulos, Amonrat Thoumrungronje, Nathalie Scherer
Abstrakt

We employ an experimental design to investigate whether the bias associated with consumer xenocentrism can “blind” consumers to such an extent that they fail to see the virtues of domestic products even when the latter objectively outperform their foreign counterparts. We also link consumers’ ability to identify the superior product to their subsequent (domestic vs. foreign) product preferences. Our findings show that xenocentric consumers may indeed exhibit “irrational” behavior as reflected in suboptimal product choices. Implications for theory and practice are considered and future research directions identified.

Organisation(en)
Institut für Marketing und International Business, Institut für Rechnungswesen, Innovation und Strategie
Externe Organisation(en)
Assumption University of Thailand
Publikationsdatum
09-2021
Peer-reviewed
Ja
ÖFOS 2012
502052 Betriebswirtschaftslehre, 502020 Marktforschung
Schlagwörter
Sustainable Development Goals
SDG 12 – Nachhaltige/r Konsum und Produktion
Link zum Portal
https://ucrisportal.univie.ac.at/de/publications/consumer-xenocentrism-and-irrational-consumer-behavior(393f7e23-9850-4c4f-8ce5-77adc5a33235).html