What Language Should Be Displayed on Product Packaging? How Unconventional Lettering Influences Packaging and Product Evaluation

Autor(en)
Udo Wagner, Alisara Rungnontarat Charinsarn
Abstrakt

Practitioners and academics agree that packaging is a communication tool that impacts marketing success. This paper focuses on a specific cue incorporated in product packaging: the use of supplementary unconventional lettering, such as Arabic characters, on a product package with English. Building on the theory of Foreign Language Display, the use of unconventional lettering that is congruent with the product is expected to be favorable if it is interpreted as a quality cue. Additionally, familiarity with the product category moderates this relationship. This paper discusses empirical studies carried out in a developed economy and a developing economy.

Organisation(en)
Institut für Marketing und International Business
Externe Organisation(en)
Thammasat University
Journal
Journal of International Consumer Marketing
Band
33
Seiten
1-18
Anzahl der Seiten
18
DOI
https://doi.org/10.1080/08961530.2020.1741483
Publikationsdatum
2020
Peer-reviewed
Ja
ÖFOS 2012
502019 Marketing
Schlagwörter
ASJC Scopus Sachgebiete
Marketing, Management Information Systems
Link zum Portal
https://ucrisportal.univie.ac.at/de/publications/007c716e-15b2-4b9d-b136-d77c5be6b77b