Are Consumers' Minds or Hearts Guiding Country of Origin Effects? Conditioning Roles of Need for Cognition and Need for Affect

Author(s)
Adamantios Diamantopoulos, Maja Arslanagic-Kalajdzic, Nicole Moschik
Abstract

Contributing to research on consumer segmentation in the context of country-of-origin (COO) effects, the current study focuses on the need for cognition (NFC) and need for affect (NFA) as conditioning variables on the links between country image and attitude towards the country on the one hand and consumers' product-country image (PCI) assessments on the other. We conduct two studies: one in a highly developed, EU-member country (Austria, N = 203) and one in a developing CEE country (Bosnia & Herzegovina, N = 195). Our findings show that NFC and NFA have opposing influences on the aforementioned relationships in Austria. In contrast, in Bosnia & Herzegovina we find no significant interaction effects as well as a non-significant relationship between attitude towards the country and PCI. Overall, our results indicate that the utility of NFC and NFA as segmentation variables is country-specific and reveal cross-country differences in the operation of COO effects.

Organisation(s)
Department of Marketing and International Business
External organisation(s)
University of Sarajevo, Verbund Sales GmbH
Journal
Journal of Business Research
Volume
108
Pages
487-495
No. of pages
9
ISSN
0148-2963
DOI
https://doi.org/10.1016/j.jbusres.2018.10.020
Publication date
10-2018
Peer reviewed
Yes
Austrian Fields of Science 2012
502052 Business administration, 502019 Marketing
Keywords
ASJC Scopus subject areas
Marketing
Portal url
https://ucris.univie.ac.at/portal/en/publications/are-consumers-minds-or-hearts-guiding-country-of-origin-effects-conditioning-roles-of-need-for-cognition-and-need-for-affect(e767a49e-c2f9-4733-80df-6ecb7d2b810b).html