An Open Model for Researching the Role of Culture in Online Self-Disclosure

Author(s)
Christine Bauer, Katharina Sophie Schmid, Christine Strauss
Abstract

The analysis of consumers' personal information (PI) is a significant source to learn about consumers. In online settings, many consumers disclose PI abundantly -- this is particularly true for information provided on social network services. Still, people manage the privacy level they want to maintain by disclosing by disclosing PI accordingly. In addition, studies have shown that consumers' online self-disclosure(OSD) differs across cultures. Therefore, intelligent systems should consider cultural issues when collecting, processing, storing or protecting data from consumers. However, existing studies typically rely on a comparison of two cultures, providing valuable insights but not drawing a comprehensive picture. We introduce an open research model for cultural OSD research, based on the privacy calculus theory. Our open research model incorporates six cultural dimensions, six predictors, and 24 structured propositions. It represents a comprehensive approach that provides a basis to explain possible cultural OSD phenomena in a systematic way.

Organisation(s)
Department of Accounting, Innovation and Strategy
External organisation(s)
Johannes Kepler Universität Linz, Universität Wien
Volume
1
Pages
216-225
DOI
https://doi.org/10.24251/HICSS.2018.460
Publication date
03-2020
Peer reviewed
Yes
Austrian Fields of Science 2012
502050 Business informatics, 502052 Business administration
Keywords
Portal url
https://ucris.univie.ac.at/portal/en/publications/an-open-model-for-researching-the-role-of-culture-in-online-selfdisclosure(888282da-608d-475a-a6c2-96f4d10f5fee).html